Department of Medical Education
Job Description
*****PLEASE NOTE THAT THIS POSITION IS BASED IN SPRINGFIELD, MO. CANDIDATES MUST CURRENTLY RESIDE IN THE AREA OR BE WILLING
TO RELOCATE TO SPRINGFIELD*****
Position Summary:
Student Service Coordinator oversees and coordinates
various academic, administrative, and organizational aspects within the first- and second-year curriculum. This position includes liaising
with faculty and students, ensuring compliance with academic requirements, and maintaining a smooth operational workflow for student/faculty
experiences within the curriculum.
Duties and responsibilities
1. Collaborate with Medical
Faculty and Instructors to Organize Learning Activities and/or Assessments
Coordinate planning and execution of all
course-related activities, including scheduling sessions, managing timelines, and ensuring alignment with curriculum objectives. Serve as a
liaison between faculty, staff, and students to facilitate smooth operations and resolve logistical challenges.
2. Organize
Facilitator Information and Materials for Each Course
Prepare and distribute facilitator guides, PBL case materials, and IPC
resources. Schedule facilitator prep meetings, create lab groups, and track MBM sessions.
3. Facilitate Course Site Creation
and Monitoring
Assist in building and maintaining course sites, upload content, and monitor for accuracy and functionality.
Provide technical support to faculty and students, troubleshoot issues, and ensure compliance with institutional standards for online
learning environments.
4. Maintain Documentation, Calendars, and Student Communication Channels
Keep detailed
records of course activities, help maintain master calendars, and manage communication platforms for students. Ensure timely dissemination
of updates, deadlines, and announcements to support student engagement and success.
5. Create Evaluations for Students,
Courses, and Faculty
Administer evaluation tools to assess program effectiveness, student performance, and faculty
contributions. Compile and analyze data to inform continuous improvement and accreditation reporting.
6. Monitor SCC student
compliance with attendance policy
Monitor and track absences and tardies for students in the preclinical curriculum for all
required events outlined in the absence policy. Compile data for each course and report to Springfield & Columbia coordinators and deans of
student affairs if concerning behavior is noticed.
7. Support Exam Team and Additional Academic Operations
Assist with exam preparation and administration, monitor student status, and participate in committees such as PCCSC. Provide
support for lecture preparation and coordinate faculty-student meetings to address academic concerns and operational
needs.
Shift
Monday – Friday
8:00 a.m. – 5:00 p.m.
Minimum Qualifications
A Bachelor’s degree or an equivalent combination of education and experience and at least 2 years of experience from which
comparable knowledge and skills can be acquired is necessary.
Preferred Qualifications
Bachelor’s degree
preferred
1 year of experience preferred
Anticipated Hiring Range
Salary Range: $22.00 – $28.00
hourly
Grade: GGS – 009
University Title: STUDENT SERVICE COOR II
Internal applicants can determine their university title by
accessing the Talent Profile tile in myHR.
Application Materials
In addition to the Online Application,
please provide a Cover Letter and Resume.
Other Information
The University of Missouri School of Medicine is
entering a period of strategic growth and innovation, highlighted by the UM Board of Curators’ approval to expand the Springfield clinical
campus into a full four-year medical program. This expansion will increase total enrollment across Columbia and Springfield to more than 670
medical students and strengthen the university’s commitment to addressing Missouri’s physician shortage, particularly in rural regions.
Beginning in 2027, first-year students will be welcomed to the Springfield campus, with fully identical curricula delivered across both
sites through shared faculty, expanded simulation resources, and bi-directional livestreamed instruction. This milestone underscores the
university’s broader mission to enhance statewide access to high-quality medical education and clinical care.
Complementing this
statewide investment, the School of Medicine’s MOmentum curriculum redesign is transforming how future physicians are trained. MOmentum
builds on MU’s long-standing learner-centered approach by integrating cutting-edge technology, innovative teaching strategies, and
comprehensive support systems to create a dynamic and effective learning environment. The redesigned curriculum emphasizes evidence-based
education, active learning, individualized support, early clinical exposure, and the development of lifelong, self-directed learners
prepared to navigate an increasingly complex health care landscape. Through MOmentum, the School of Medicine is charting a bold path
forward, ensuring students graduate with the advanced skills, adaptability, and patient-centered mindset needed to excel in modern
medicine.
Benefit Eligibility
This position is eligible for University benefits. As part of your total
compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off,
short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.
For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of
Accessibility and ADA at 573-884-7278.
