AI inspires strong feelings. Some love it, some hate it, few are indifferent. But, usually, AI’s biggest proponents are the companies that make and sell the tech. You expect OpenAI to tout ChatGPT’s benefits, or Google to talk-up how useful Gemini is. For a company like these to say that their AI tools are nothing but a plaything would be a ludicrous concept—and yet, that’s apparently what Microsoft did.
As reported by TechCrunch, Microsoft’s terms of service for Copilot aren’t too laudatory of the AI tech or its capabilities. The policy, which was last updated on October 24, 2025, says the following: “Copilot is for entertainment purposes only…It can make mistakes, and it may not work as intended. Don’t rely on Copilot for important advice. Use Copilot at your own risk.”
To be fair, most—if not all—AI companies put a warning like this on their tools. You’ll see it with ChatGPT and Gemini, urging you to exercise caution when using AI for, well, anything. The tech is not perfect, and may quite literally make things up. As such, the alerts are there to remind you that the results you get may not be accurate—and if you’re using the tech for something important, you should probably check the bot’s work yourself.
But the noteworthy thing here is that first line: “Copilot is for entertainment purposes only.” That’s pretty rich, considering the fact the company has not only infused most of its apps and services (as well as Windows itself) with Copilot features, but it actively advertises Copilot as a tool for work. Copilot is a part of the entire Microsoft 365 worksuite now—to say that a “core” element to apps like PowerPoint, Outlook, and Teams is just “entertainment” undermines Microsoft’s sales pitch (while emboldening its critics). It also comes at the same time the company is removing what it calls “unnecessary” Copilot features from its products.
What do you think so far?
To be fair, Microsoft is not standing by this description. In a comment to PCMag, a company rep shared that Microsoft will be updating “legacy language.” The full quote reads: “The ‘entertainment purposes’ phrasing is legacy language from when Copilot originally launched as a search companion service in Bing. As the product has evolved, that language is no longer reflective of how Copilot is used today and will be altered with our next update.”
Generative AI features were definitely more entertainment focused that productivity focused following ChatGPT’s launch in late 2022 (I tested the chatbot by asking it to write me stories and poems). But the AI race has been in full swing for about three years at this point: Copilot is no longer a companion to Bing; it’s one of the major AI tools out there. For Microsoft to not catch this “legacy language” is a bit emblematic of the company as a whole at this point. Microsoft wants users to take its AI tech seriously, but it’s overlooking the little details that actually matter to those users. What we’re left with is not a clean, well-optimized version of Windows, but one stuffed with AI features few actually wanted—features that are, apparently, for entertainment purposes only.
