Job ID: 1001844
Student Services Professional
Salary Range: $52,785.40-$65,981.75
Pay Grade: 111
FLSA Status: Exempt
Salary Admin Plan: A&P (annual contract)
Veterans’ Preference Eligible: No
JOB SUMMARY
This position is responsible for managing and coordinating student services and activities in an assigned area. Responsibilities may include providing direct student assistance; ensuring consistency and compliance with policies, procedures, and applicable regulations or guidelines; coordinating services with other departments and outside agencies; developing and evaluating programs and services; coordinating and facilitating special events; and developing marketing and promotion strategies. Duties may also include supervising staff; coordinating and executing functions in the academic advising center.
The Employer Partnership Liaison is responsible for cultivating and maintaining strategic
relationships with employers, industry leaders, and community organizations to enhance
student career opportunities and workforce alignment. This position serves as a vital link
between the college¿s academic/workforce programs and the business community,
promoting engagement through internships, apprenticeships, job placements, mentorship,
and participation in college events and initiatives.
ESSENTIAL JOB FUNCTIONS
- Supervises staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; overseeing daily operations; and making hiring, termination, and disciplinary recommendations.
- Develops and proposes program plans for assigned areas of responsibility, which includes writing academic/student goals, arranging support service, ensuring alignment with overall College goals; creating baseline of expectations such as those in the work-study program; monitoring; and evaluating program compliance with applicable goals and intended results.
- Monitors compliance with specified guidelines and requirements in assigned areas; ensures compliance with articulation agreements; and investigates and resolves problematic issues.
- Develops and maintains internal and external relationships; participates in/on a variety of meetings, committees, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other information; and represents the Department on committees, advocacy groups, and/or related groups.
- Prepares, reviews, and submits a variety of reports, work papers, contracts, communications, schedules, and/or statements to and from internal departments, external agencies, and/or other applicable organizations.
- Performs other duties as assigned.
- Be flexible.
- May oversee special programs implemented in campus-based Student Services Centers; assumes responsibility for de-escalation and conflict resolution within the academic advising center; and provides evaluation reports regarding progress in achieving measurable student services outcomes of program quality and student performance.
- Remains current regarding college curriculum, policies, and procedures.
- May coordinate New Student Orientations (Smart Start).
- Follows federal, state, College, and Department guidelines.
- May resolve issues.
- Defines and implements strategic planning.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor¿s degree in a field related to assigned areas (master¿s degree preferred); one (1) year of management experience in a field related to assigned areas; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
- Supervisory principles.
- Applicable student support programs, academic advising, and/or related programs.
- Program development and program management principles and practices.
- Customer service principles.
- Career planning principles and practices.
- Community networking principles and practices.
- Applicable federal, state, and local laws, rules, regulations, policies, and procedures.
- Diverse populations and cultures.
- Recordkeeping principles; and
- Computer and related software applications.
Skills in:
- Assessing student¿s developmental needs.
- Planning and developing programs.
- Advising students on academic, finance or career issues.
- Providing customer service.
- Promoting services.
- Researching delivery methods.
- Maintaining records; and
- Communication, interpersonal skills as applied to interaction with assigned employees, coworkers, supervisors, the general public, etc. sufficient to exchange or convey information and to give and receive work directions.
Ability to:
- Prioritize and assign work.
- Monitor and evaluate employees.
- Exercise judgment and discretion.
- Work in a fast-paced environment; and
CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
N/A.
This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.
Physical Activities
Balancing maintains equilibrium to prevent falling while walking, standing, or crouching.
Pushing use upper extremities to press against objects with force, or thrust forward, downward, outward.
X
Climbing, descending ladders, stairs, ramps, require body agility.
Reaching extending hands or arms in any direction.
X
Crawling moving about on hands, knees, or hands, feet.
Repetitive Motion substantial movements of wrists, hands, fingers.
Crouching bending body forward by bending leg, spine.
Speaking expressing ideas with spoken words, convey detailed, important instructions accurately, concisely.
X
Feeling perceived attributes of objects by touch with skin, fingertips.
Standing for sustained periods of time.
X
Fingering picking, pinching, typing, working with fingers rather than hand.
X
Stooping bending body downward, forward at waist, with full motion of lower extremities and back.
Grasping applying pressure to object with fingers and palm.
Talking 1 expressing ideas by spoken word.
X
Handling picking, holding, or working with whole hand.
X
Talking 2 shouting to be heard above ambient noise.
Hearing 1 perceiving sounds at normal speaking levels, receive information.
X
Visual Acuity 1 prepare, analyze data, transcribing, computer terminal, extensive reading.
Hearing 2 receive detailed information, make discrimination sound.
Visual Acuity 2 color, depth perception, field of vision.
Kneeling bending legs at knee to rest at knees.
Visual Acuity 3 determines accuracy, neatness, observing facilities/structures.
Lifting raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
X
Visual Acuity 4 operates motor vehicles/heavy equipment.
X
Mental Acuity
ability to make rational decisions through sound logic and deductive reasoning.
X
Visual Acuity 5 close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
X
Pulling use upper extremities to exert force, haul, or tug.
X
Walking on foot to accomplish tasks, long distances, or site to site.
X
TYPE OF WORK
Work performed is primarily:
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.
Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Very heavy work: Exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects
WORK ENVIRONMENT
May be required to work hours other than the regular schedule including nights and weekends.
This position requires regular and reliable attendance and the employee’s physical presence at the workplace.
May be subjected to fumes, odors, dusts, gases, extreme temperatures, workspace restrictions, and intense noise.
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in a job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in a job description.
St. Petersburg College has the right to revise a classification or job description at any time.
St. Petersburg College has the right to revise a classification or job description at any time. The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules, and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college shall not tolerate such conduct.
Should you experience such behavior, please contact Pamela Smith, the director of EA/EO/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.Please indicated the position you wish to apply for in your request.
The College shall not discriminate against a qualified individual with disabilities because of the disability of such an individual in regard to job application procedures, hiring, advancement, or discharge of employees, employee¿s compensation, job training or other terms, conditions, and privileges of employment. Except when undue hardship exists, the College shall endeavor to provide reasonable accommodations to a qualified individual with a disability. If you have questions regarding this policy, please contact the Director of EA/EO by phone at (727)341-3261, by mail at PO Box 13489, St Petersburg Fl 33733-3489, or by email at eeo_director @spcollege.edu.
Qualifications listed in a position description are used as a guideline for hiring. Other comparable qualifications of a candidate may be considered by the President in lieu of those suggested in a position description. (BOT rule 6hx23-2.02).
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in a job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in a job description.
Equal Access/Equal Opportunity
The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules, and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact the Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_di



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