Job ID: 1001794
Position Description
Job Title: Workforce Development Specialist
Salary Range: $37,923.80 – $45,982.60
Pay Grade: 105
FLSA Status: Exempt
Remote Work Eligible: Yes
JOB SUMMARY
This role is responsible for guiding participants through the transition to sustainable employment by providing comprehensive case management and employability help. This multifaceted role may involve recruiting eligible participants through community outreach and proactive business engagement to build a strong talent pipeline. Acting as the primary point of contact, the specialist delivers exceptional customer service by addressing barriers to employment. As well as maintaining positive relationships with local employers and partners. Additionally, the position requires precise data entry and adherence to contract requirements. This role will be required to maintain detailed participant files within digital management systems.
ESSENTIAL JOB FUNCTIONS
- Case Management: Conduct initial intake assessments, identify employment barriers.
- Recruitment & Outreach: Network with community organizations and educational institutions to recruit career seekers and promote services.
- Customer Service: Provide one-on-one career assistance, while ensuring a supportive, solution-oriented experience for all clients.
- Administrative Duties: Record all client interactions in databases, manage program documentation for audit readiness, and prepare performance reports for leadership.
- Employer Relations: Collaborate with local businesses to identify hiring needs and facilitate job placements or work-based learning opportunities.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Associate degree; two (2) years of related work experience; or any equivalent combination of education, training, and experience (4 years) which provides the requisite knowledge, skills, and abilities for this job.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
- Local social/human service support programs and agencies.
- Program coordination principles and practices.
- Customer service principles.
- Applicable federal, state, and local laws, rules, regulations, policies, and procedures.
- Recordkeeping principles.
- Computers and related software applications.
- Skills in:
- Coordinating programs or services.
- Solving problems.
- Advising participants on issues.
- Providing program support.
- Preparing and maintaining records.
- Collaborating with others.
- Using a computer and related software applications; and
- Communication, interpersonal skills as applied to interaction with participants, coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to give and receive work direction.
Ability to:
- Demonstrate patience.
- Build rapport with others.
- Provide needed support to participants.
- Manage multiple initiatives.
- Be flexible.
- Work in a changing, fast-paced environment.
- Interpret and apply applicable laws, rules, regulations, policies, and procedures; and
- Maintain confidentiality.
- Travel between the Tampa and St. Petersburg areas
PHYSICAL DEMANDS
This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.
Physical Activities
Balancing ¿ maintain equilibrium to prevent falling while walking, standing, or crouching.
Pushing ¿ use upper extremities to press against objects with force, or thrust forward, downward, outward.
Climbing ¿ ascending, descending ladders, stairs, ramps, requires body agility.
Reaching ¿ extending hands or arms in any direction.
Crawling ¿ moving about on hands, knees, or hands, feet.
Repetitive Motion ¿ substantial movements of wrists, hands, fingers.
Crouching ¿ bending body forward by bending leg, spine.
Speaking ¿ expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
X
Feeling ¿ perceiving attributes of objects by touch with skin, fingertips.
Standing ¿ for sustained periods of time.
Fingering ¿ picking, pinching, typing, working with fingers rather than hand.
Stooping ¿ bending body downward, forward at waist, with full motion of lower extremities and back.
Grasping ¿ applying pressure to object with fingers, palm.
Talking 1 ¿ expressing ideas by spoken word.
X
Handling ¿ picking, holding, or working with whole hand.
Talking 2 ¿ shouting to be heard above ambient noise.
Hearing 1 ¿ perceiving sounds at normal speaking levels, receive information.
X
Visual Acuity 1 ¿ prepare, analyzes data, transcribing, computer terminal, extensive reading.
X
Hearing 2 ¿ receive detailed information, make discrimination in sound.
Visual Acuity 2 ¿ color, depth perception, field of vision.
Kneeling ¿ bending legs at knee to come to rest at knees.
Visual Acuity 3 ¿ determine accuracy, neatness, observe facilities/structures.
Lifting ¿ raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
Visual Acuity 4 ¿ operate motor vehicles/heavy equipment.
Mental Acuity ¿ ability to make rational decisions through sound logic, deductive reasoning.
X
Visual Acuity 5 ¿ close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
Pulling ¿ use upper extremities to exert force, haul or tug.
Walking ¿ on foot to accomplish tasks, long distances, or site to site.
TYPE OF WORK
Work performed is primarily:
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.
Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Very heavy work: Exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects
WORK ENVIRONMENT
May be required to work hours other than the regular schedule including nights.
Work is performed in a relatively safe, secure, and stable work environment.
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in a job description, but which may be reasonably considered to be incidental in the performance of their duties just as though they were actually written out in a job description.
Should you experience such behavior, please contact Pamela Smith, the director of EA/EO/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.Please indicated the position you wish to apply for in your request.
The College shall not discriminate against a qualified individual with disabilities because of the disability of such an individual in regard to job application procedures, hiring, advancement, or discharge of employees, employees compensation, job training or other terms, conditions, and privileges of employment. Except when undue hardship exists, the College shall endeavor to provide reasonable accommodations to a qualified individual with a disability. If you have questions regarding this policy please contact the Director of EA/EO by phone at (727)341-3261, by mail at PO Box 13489, St Petersburg Fl 33733-3489, or by email at eaeo_director @spcollege.edu.
Qualifications listed in a position description are used as a guideline to hiring. Other comparable qualifications of a candidate may be considered by the President in lieu of those suggested in a position description. (BOT rule 6hx23-2.02).
