Student Services Analyst Senior (Career Svs Team Lead)(Short-term)
Job ID: 322790
Location: GateWay Community College
Full/Part Time: Full Time
Regular/Temporary: Regular
Hiring Salary Range
$60,136.00 – $78,176.50/annually, DOE
Grade
116
Work Schedule
Monday – Friday, 8am – 5pm; some evenings and weekends may be required
Summer Hours: Monday – Thursday, 7am – 6pm
Work Calendar
12 Months
Funding Information
This is a short-term, at-will position with an expected job end date June 30, 2027 with renewal based on available funding and the needs of MCCCD.
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.
We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we’re changing college.
We don’t just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.
We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees’ and their families’ health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:
- Nationwide Medical, Dental, and Vision Coverage
- Paid Time Off: Vacation, Sick Leave, and Personal Time
- 20 Paid Observed Holidays
- Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
- Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
- Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
- Tuition Reimbursement for employees and dependents
- Annual Professional Development Funding
- Flexible Work Schedules
Employee Health & Wellness Programs:
- District-Wide Wellness Program with Workshops and Webinars
- Monthly Health & Wellness Calendar and Newsletter
- Virta Diabetes Reversal Program and Support Groups
- Employee Assistance Program (EAP)
- Sight-On-Site Eye Care Services
- Pre-Retirement Planning Events
- Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary
The short-term Student Services Analyst Senior of Career Services is responsible for overseeing the development, implementation, and continuous improvement of comprehensive career services programs that support student success, academic achievement, career exploration, and post-completion employment outcomes. This role provides data-informed strategic leadership, coordinating resources and leveraging student and labor market data to ensure services are effective, accessible, and aligned with the college’s mission, Guided Pathways framework, and equity goals.
The Student Services Analyst Senior (Short-term) leads the design and assessment of high-impact, evidence-based career programming, using disaggregated data to identify student needs, evaluate program effectiveness, and inform targeted interventions that improve engagement, completion, and placement outcomes. By translating data into actionable insights, the role ensures Career Services programming remains relevant, responsive to workforce demand, and impactful, while advancing equitable access to career readiness and employment opportunities for all students.
This position will provide support to all GateWay campuses: Washington, Central City, 18th street and Deer Valley
Essential Functions
25% – Strategic Leadership and Program Development
Lead the design, implementation, and continuous improvement of comprehensive career services programs and initiatives. Establish strategic goals, priorities, and performance metrics aligned with institutional mission, Guided Pathways, and equity-centered student success strategies. Identify emerging workforce trends and ensure programming aligns with labor market demand and industry needs.
20% – Data Analysis and Assessment
Collect, analyze, and interpret student engagement, completion, and employment outcome data to evaluate program effectiveness. Utilize disaggregated data to identify equity gaps, inform targeted interventions, and improve student access and outcomes. Develop reports, dashboards, and recommendations to guide leadership decision-making and resource allocation. Monitor key performance indicators related to career readiness, job placement, and post-completion outcomes, including First Destination Outcomes Completion Rate; percentage of graduates with documented employment, transfer, or continuing education outcomes; and employment in field of study or related career pathway where available.
15% – Program Evaluation and Continuous Improvement
Implement assessment frameworks to measure the impact of career services programs and student engagement initiatives. Recommend and implement evidence-based improvements to enhance service delivery and student experience. Ensure compliance with institutional policies, accreditation standards, and reporting requirements.
15% – Cross-Functional Collaboration
Partner with academic departments, advising, workforce development, and student support services to integrate career readiness into the student experience. Collaborate with faculty and staff to embed career exploration and employment preparation within academic pathways. Build and maintain relationships with external employers, community partners, and workforce organizations.
15% – Student Success and Equity Advancement
Promote equitable access to career resources, employment opportunities, and workforce pathways for diverse student populations. Develop targeted strategies to support underserved and underrepresented students in achieving career goals. Support holistic student development through career planning, skill-building, and employment readiness initiatives.
10% – Operational Oversight and Resource Coordination
Coordinate staffing, technology, and program resources to ensure efficient service delivery. Support training and professional development initiatives for career services staff. Ensure services are accessible, responsive, and aligned with best practices in higher education and workforce development.
Minimum Qualifications
Bachelor’s Degree from a regionally accredited institution in education, sociology, business administration or related field and four (4) years of progressively responsible student services experience coordinating, administering, planning, or evaluating.
OR
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
A. Master’s degree in counseling, psychology, human resources, talent development, management, education, sociology, business administration, or a closely related field.
B. Experience with career development theories, counseling practices, workforce trends, and student success strategies.
C. Experience presenting to large and diverse groups of students, staff, faculty, and/or community partners.
D. Experience analyzing student data to identify equity gaps, inform targeted interventions, and support continuous improvement of career services programs.
E. One (1) year full-time relevant MCCCD experience during the previous two (2) years
Special Working Conditions
- May be required to travel or be assigned to all GateWay locations
- May require some evenings or weekends
- May require prolonged periods of viewing a computer screen
- May be required to lift or carry up to #25 lbs
- MCCCD does not sponsor individuals for any type of work visas
How to Apply
Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
- Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or;
- Part-Time employment (must include number of hours worked)
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD’s policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu
MCCCD is an Equal Opportunity Employer.
Posting Close Date
Open until filled. First Review on June 8, 2026.
Applications received after the review date may not be screened
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.”
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
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