Dept: Aviation Technology
(AVM)
Division: Advising and Retention (ANR)
Employee Status: Full Time
Type:
Professional Staff Association (PSA)
Grade: L
Salary: $56,776-$58,757
FLSA:
Exempt
ICCB Classification: Technical/ Professional
Issued: March 2021
Revised:
06/2023, 05/2026
Employment Notice: Rock Valley College does not offer sponsorship for employment-based visas
for this position now or in the future. Applicants must be currently authorized to work in the United States without the need for employer
sponsorship.
Application Deadline: June 8th, 2026
Reporting
Relationships
Reports to: Supervision is received from the Dean of Advising and
Retention
Supervision Exercised: None
Job Summary:
Under the direction of the Dean Advising
and Retention, the ACEC Student Services Advisor will be responsible for the daily administration and operations of Student Service
programs. These areas include: student recruitment, academic advising, career services, financial aid and payment, records and registration
functions, and student life for students enrolled in academic programs at the ACEC.
Essential Duties and Responsibilities
include the following. Additional related duties may be assigned.
1. Serve as Student Affairs division advisor to students at
Aviation Career Education Center (ACEC).
2. Coordinate and provide activities including recruitment, registration, new student welcome,
program information sessions, student success workshops advising, career counseling, financial aid assistance, payment processing, and
student life.
3. Case manage current students in all ACEC/Aviation Maintenance (AVM)
4. Monitor, track, and support registration,
re-registration, certificate, and degree completion tracking, and related reporting.
5. Actively participate in career fairs, recruiting
events, and other related activities
6. Support, monitor, track, and report: course, program, certificate, and degree completion
activities and outcomes
7. Provide career planning and job placement support and reporting, in conjunction with the Director of Career
Service and Job Placement.
8. Provide support to the development and improvement of programs and services to reach a diverse student
population.
9. Foster an environment of departmental collaboration to ensure the successful delivery of academic support and student
services.
10. Develop academic pathways that aid students in transferring to other RVC campus locations to complete transfer or career
program requirements.
11. Facilitate information sessions and facility tours for prospective students, businesses, and community
partners,
12. Use the Customer Relationship Management (CRM) software to accurately manage schedules, provide advising notes, and update
relevant activities.
13. Create Standard Operating Procedures related to current roles and responsibilities.
14. Respond to all
inquiries, disputes, and complaints in student services areas.
15. Create a ACEC communication plan that emphasizes responsive,
respectful, and individualized support to the needs of prospective and current students.
16. Develop reports that highlight how efforts
at the ACEC align with Student Affairs Divisional goals.
17. Establish and maintain good working relationships with academic departments
at the ACEC
18. Ensure proper procedures are implemented and followed.
19. Hire, train, supervise, and evaluate student
workers.
20. Serve on RVC committees as needed.
21. Performs other duties as assigned or required.
22. Some evening and weekend
hours will be required.
23. Regular attendance is expected.
Knowledge, Skills, and Abilities
1. Must possess
the ability to keep information confidential.
2. Must use independent judgment to solve problems.
3. Exceptional interpersonal skills
are required.
4. Effective oral and written communication skills.
5. Ability to work with a diverse population.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum
Qualifications
Bachelor’s degree required. Master’s degree in higher education leadership, counseling or student affairs field
highly desirable.
1. Demonstrated experience in working with a wide range of students and community groups preferred.
2. Knowledge of
collegiate academic/financial aid procedures is preferred.
3. Spanish language skills are highly desirable.
4. Previous community
college experience is desirable.
5. Excellent demonstrated organizational skills.
6. Ability to use independent judgment and function
autonomously.
Work Environment
While performing the duties of this job, the employee regularly works in an
office setting.
Physical Demands
Physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is
regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The
employee is frequently required to stand, talk and hear
RVC is an equal opportunity employer committed to diversity.
