Job Type: Full time
Job Number: JR-024718
Location: United States
If
you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working hard to play
your part in building that future-consider WGU as the next step in your career.
Driven by a mission to expand access to higher
education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of
student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from
academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students
graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the
wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training;
licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at
or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A
reasonable estimate of the current range is:
Grade: Services 204 Pay Range: $18.79 – $27.25
Job Description
The WGU
Clinical and Field Experience Assistant is a significant member of the Clinical Experience Department whose work has direct impact on team
objectives and initiatives. The Assistant must have outstanding organization, time management and communication skills with the ability to
adapt in a fast-paced environment. As an individual contributor, the Assistant is responsible for facilitating, documenting, and
communicating placement efforts, compliance requirements, and affiliation agreement progress with students and internal/external
stakeholders. The Clinical and Field Experience Assistant receives general direction from the immediate manager while taking initiative and
using independent judgment within standard assignments.
Essential Functions and Responsibilities:
-
Collaborates with students, WGU personnel, and outside professionals regarding placement, compliance, and/or outreach
efforts. -
Collaborates with external and internal stakeholders to negotiate and secure partnerships with external health
facilities and academic settings – as applicable. -
Communicates with students and stakeholders to set clear expectations of
the placement and onboarding process, compliance requirements, and affiliation agreements while providing updates throughout the process. -
Understands placement guidelines/policies and is able to support students in adhering to the policies – as
applicable. -
Assists students with navigating the requirements needed to be cleared for placement – as
applicable. -
Communicates via email, meetings and phone calls; cold calling partners or other stakeholders may occasionally be
necessary. -
Exhibits professional conduct, interaction, and communication as a representative of the company and the
department. -
Work in a student relations management system.
-
Collaborates with legal counsel to assure all
contracts with sites are current and appropriate – as applicable. -
Ability to do extensive research online of new sites both
academic and health facilities – as applicable. -
Initiates and maintains contracts between WGU and health facility sites – as
applicable. -
Performs other related duties as assigned.
Knowledge, Skill and Abilities: Strong
organizational skills.
-
Highly attentive to detail.
-
Sound decision making and problem-solving
skills. -
Strong written and verbal communication skills.
-
Must be able to work well under stress and meet
deadlines. -
Ability to work well within a team.
-
Capacity for self-motivation and working
independently. -
Ability to form and maintain partnerships.
-
Ability to provide excellent customer services with
all WGU staff, students, and stakeholders. -
Ability to provide accurate information and high-quality
results. -
Ability to adapt to change.
-
Mastery of basic computer skills.
-
Aptitude for learning
new technology. -
Basic knowledge of contracts and/or medical terminology.
Job
Qualifications:
Minimum Qualifications:
-
Highschool Diploma or GED
-
Requires one (1) or more
years of experience with Microsoft Office and/or Adobe products. -
Requires one (1) year of experience in an administrative or
support role
Preferred Qualifications:
-
Associates degree or enrolled in a degree
program. -
Experience with one or more of the following: clinical placement/scheduling, compliance, affiliation agreements,
memorandums of understanding (MOUs), and/or related WGU experience. -
Experience with Salesforce.
-
Experience
working in higher education.
Physical Requirements:
Working Conditions:
-
This is a Full-Time remote role, Monday through Friday during regular business hours.
-
20% travel may be
required
This position requires occasional travel of up to 20%, including required attendance at designated company summits
(typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events
as needed. Additional travel may be assigned as needed to support business requirements.
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified
for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings
account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital
indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and
flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays,
and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted
online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should
contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Employment Opportunity: All
qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
As an equal opportunity employer, WGU recognizes that our strength lies in our people.
We are committed to diversity.












