Company Description:
Founded in 1958, Quincy College is a two-year, municipally affiliated college serving approximately 4,000 students at campuses located in Quincy and Plymouth, Massachusetts.
Quincy College Mission Statement
Quincy College offers open-access and selective programs focusing on academic achievement and excellence, fostering diversity, providing economic opportunity, promoting community involvement, and supporting lifelong learning. We foster valuable learning relationships that inspire students to realize their educational and professional futures.
Job Description:
The Workforce Development department is seeking a qualified individual for the Service Program Manager position that is responsible for the operational success and the quality of the Biotechnology Noncredit Life Science Program The role requires a strong foundation of program implementation, and federal reporting compliance. This position bridges the WD program team and the academic team by ensuring that: programs meet performance metrics (KPIs), funding requirements, and compliance standards. Furthermore, this position is responsible for preparing students for employment within the biotechnology/biomanufacturing field. This position will work closely with students to provide resume writing, practice interview skills and find a job within the Biotechnology field. The Service Program Manager works with the students to make sure that they meet the employer’s expectations.
Requirements:
Essential Functions
Work directly with the appropriate college offices to make sure that the course enrollment is at full capacity.
Work with the marketing, admission and registrar’s team to enroll students in the program.
Facilitate placement tests and new student’s orientation sessions.
Implement standardized program evaluation metrics across the program.
Ensure timely and accurate reporting of program outcomes, performance indicators, and compliance audits.
Work with the business office on programming expenses and ensure that the program adheres to financial guidelines and grant requirements.
Facilitate student surveys and prepare reports.
Work with the biotechnology department to include college and career readiness activities, including setting up different events.
Utilize technology to enter students’ information into the grant reporting system.
Work to ensure that the students receive career and internship services, as well as participate in different college events.
Career Development Services
Work closely with all the students enrolled in the biomanufacturing grant-funded programs, by assisting them with resume writing, practicing interview skills and finding a job within the Biotechnology field.
In coordination with the Career Development and Internship Director (CDID), the Service Program Manager supports students through selection processes at worksites to make sure that they are meeting employer expectations and engaging in productive work-based learning experiences.
Provide career counseling to students one on one or in groups.
Prepare and implement career development workshops based on industry sector needs.
Develop and implement career development plans.
Assist students in understanding their strengths, weaknesses, and interests towards employment outcomes.
Conduct research on career options and the job market.
Place students into internships.
Develop and maintain relationships with biotechnology employers to create job opportunities for students.
Maintain students’ records and provide progress reports.
Establish and maintain positive and effective relationships with students and college’s staff.
Follow policies and procedures outlined by the VP of the Workforce, Economic and Institutional Development.
Other duties as assigned from the VP of Workforce Economic and Institutional Development or the Director of Career Development and internships.
Qualifications
Experience overseeing training programs, preferable up to 3 years.
Excellent organizational skills.
Excellent computer skills.
Excellent oral and written communication skills.
Experience in using technology in the classroom.
Ability to adapt teaching styles and materials to meet individual needs of students.
Additional
Information: Participate in mandatory training/coursework; including but not limited to:
Title IX and Sexual Misconduct
Sexual Harassment and Non-Discrimination
Security Policy and Notification of Security Reporting
FERPA
Municipal Ethics Law Assignment
Travel to both Quincy and Plymouth Campus as well as other local travel may be required.
Additional Information:
EEO Statement:
Quincy College is an equal opportunity employer committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy. Quincy College is committed to achieving a diverse workforce and complies with all Federal and Massachusetts State laws, regulations, and executive orders regarding non-discrimination and affirmative action.
Application Instructions:
Please submit the following documents online:
