Earlier in the week, both Puerto Vallarta International Airport (PVR) and Guadalajara International Airport (GDL) were still experiencing a handful of scheduled cancellations and delays from airlines. However, those planned changes are no longer in place.
“While flight schedules have returned to normal, if your direct flight to the United States is cancelled, you might consider booking a connecting flight through another Mexican or US city,” the US Embassy’s most recent alert says.
Travelers should continue to check with their airline to confirm their flight status and schedule, the embassy advises, and they should also still anticipate crowds at both Jalisco airports as operations ramp back up. “If you need to rebook your flight, do so before arriving at the airport or anticipate long lines and allow extra time,” the US Embassy says.
Several airlines in the US and Canada were also operating extra flights out of Jalisco to help travelers who might have gotten stuck in the chaos. However, those special flights ended on February 25.
What is the status of local road closures?
Previously, local officials had instated road blocks to route visitors and Mexican citizens around some of the violence. According to the final security alert on the situation from the US Embassy in Mexico, there are no longer reports of official road closures from local authorities.
The Mexican government had been updating road closures—as well as re-openings—on the federal handle @CAPUFE on X. Travelers can still consult the account for the latest news and status on the area’s roadways.
Have flights to Mexico resumed normal operations?
Airlines across the US, Canada, and Mexico have resumed normal flight schedules to Jalisco. The majority of carriers still have travel waivers in place to allow passengers flying to or from Puerto Vallarta and Guadalajara flexibility to delay their flights through the first week of March. Here’s a look at some of the airlines’ current travel waiver policies:
Air Canada
Canada’s largest carrier has a travel waiver in place through February 28 to allow passengers to delay their flights for up to a week from their original travel date.
Aeromexico
National flag carrier Aeromexico also has a travel waiver in place to help customers with travel plans through those airports through February 26 to delay their flights until March 7 for free.
American Airlines
American has a travel waiver in place for passengers traveling to or from Puerto Vallarta and Guadalajara through February 26, which allows them to reschedule their travel plans until March 7 for free. All itinerary changes must be booked by February 26 to qualify.
Delta
Atlanta-based Delta has a travel waiver in place to allow passengers to change their flights at no extra cost. Passengers traveling to, from, or through PVR or GDL through February 26 can push their flights back as far as March 7 for free.
Southwest
Southwest fliers who have plans to travel to PVR through February 26 have access to a travel waiver from the airline, which allows passengers to delay their flight for free up to 14 days from their original travel date.
United
Travelers scheduled to fly to the region with United through February 28 have access to free itinerary changes, thanks to the carrier’s travel waiver. Affected passengers can reschedule their flights through March 7 at no extra cost.
“Additionally, we encourage travelers to download our mobile app and use our Agent on Demand tool, which enables them to bypass a line to speak with agents and get assistance via text, FaceTime or phone call,” the carrier tells Traveler.
What else travelers need to know
Americans in Mexico who need assistance can contact the Department of State’s Bureau of Consular Affairs at +1-202-501-4444 from outside the United States. US citizens can also call +1-888-407-4747 from within the United States or Canada.
