Under 2 million passengers per year
Two small Canadian airports in neighboring inland provinces scored top marks for the smallest volume category: Fort McMurray International Airport in Alberta and Saskatoon John G. Diefenbaker International Airport in Saskatchewan, which recently spruced up its runway.
2 to 5 million passengers per year
The three winners were all in the US with honors going to Greenville-Spartanburg International Airport in Greer, South Carolina; Portland International Jetport in Portland, Maine; and Gerald R. Ford International Airport in Grand Rapids, Michigan (noted for unveiling a new Concourse A last year).
5 to 15 million passengers per year
Cincinnati/Northern Kentucky International Airport in Indianapolis and Louis Armstrong New Orleans International airport took home the awards for this category. NoLa’s airport recently debuted a new terminal in 2019, drawing its design from local landmarks and geography.
15 to 25 million passengers per year
A pair of southern airports triumphed in this mid-tier category: Dallas Love Field Airport, which is scheduled to reveal its future development plans next week, and Tampa International Airport, set to begin construction of a new $787 million, 16-gate terminal this year.
25 to 40 million passengers per year
New York City’s LaGuardia Airport, which completed its multi-billion dollar redevelopment in 2022, shares the honor with a perennial favorite, Minneapolis/St. Paul International.
Over 40 million passengers per year
Bigger isn’t always better in the airport world, but Dallas Fort Worth, Hartsfield-Jackson Atlanta, and Toronto Pearson have managed to keep up with travel demand. Dallas recently revealed plans for a new terminal, while Atlanta begun a $1.4 billion expansion in December. Toronto, meanwhile, is in the midst of its 10-year strategic plan that culminates in 2032.
Airport with the most dedicated staff
Travel is stressful enough, and the people along the way can make all the difference in the world. The same three winning airports in the 2 to 5 million people category—Grand Rapids, Greenville-Spartanburg, and Portland, Maine—stood out to passengers for staff commitment.
Easiest airport journey
This award represents passenger satisfaction with the “ease of going through the airport.” While the word “easy” isn’t often associated with air travel, passengers found the situation exactly so at Canada’s Fort McMurray, as well as Grand Rapids’ Gerald R. Ford and Greenville-Spartanburg.
Most enjoyable airport
The same three airports—Fort McMurray, Grand Rapids’ Gerald R. Ford, and Greenville-Spartanburg also swept this category, which recognizes airports for their offerings (restaurants, shops, entertainment) and efforts to make the waiting time enjoyable and comfortable.
Cleanest airport
The same winning trio of Fort McMurray, Grand Rapids’ Gerald R. Ford, and Greenville-Spartanburg received the highest ratings for the overall cleanliness of the airports.
