Job ID: 319281
Department
ACADEMIC AFFAIRS (EA-ACAD-IUEAA)
Department Information
Indiana University East, a regional campus of Indiana University, offers residents of eastern Indiana, western Ohio, and beyond a broad range of bachelor’s degrees and selected master’s degrees and certificates through its traditional main campus in Richmond, off-campus sites, and online program options.
Indiana University East values people from many backgrounds, experiences, and intellectual perspectives among its faculty, staff, and students. The campus is dedicated to being a strong partner in enhancing the educational, cultural, and economic development of the region it serves through community and civic engagement. Learn more about IU East.
Job Summary
The Academic and Career Success Coordinator serves as the Primary Operational Lead for a centralized, technology-enhanced support ecosystem in Whitewater Hall. This role manages the daily operations of an integrated academic and career support center, supervises a peer staff team, and collaborates with faculty to embed success resources and career readiness tools directly into the student experience.
Department-Specific Responsibilities
General Responsibilities
- Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
- Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
- Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
- Measures and evaluates effectiveness of student programs against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
- Serves on committees and performs student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
- Plans and coordinates communications for student programming initiatives to ensure student participation and inclusion.
- May provide guidance to other Student Programming Specialists; makes process recommendations to manager for improved delivery of service.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor’s degree in education, social work, public affairs, counseling, business, or related field
Preferred
- Master’s degree in higher education student affairs or related field
WORK EXPERIENCE
Required
- 2 years in student services, higher education, or related field
SKILLS
Required
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
- Highly thorough and dependable
- Demonstrates a high level of accuracy, even under pressure
- Develops and delivers effective presentations
- Demonstrates customer service skills
- Demonstrates ability to maintain confidential information
- Demonstrates excellent judgment and decision making skills
- Demonstrates excellent judgment, tact, and diplomacy
- Ability to build strong partnerships with students and other university departments
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IU East Campus
This is an in-person position
Richmond, Indiana
Advertised Salary
$50,000 – $55,000 per year
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Student Services
Job Family: Student Programming
Click here to learn more about Indiana University’s Job Framework.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Contact Us
Request Support
Telephone: 812-856-1234
Indiana University is an Equal Opportunity/Affirmative Action Employer committed to excellence through diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation or identity, national origin, disability status, or protected veteran status. This institution is also a provider of ADA services.
