Director of Career Success
Job ID: 32132
Location: School of Professional
Studies
Job Type: Full-Time
POSITION DETAILS
As a leading online school in New York since
2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor’s and master’s degree options at the City
University of New York, and serves as the University’s first undergraduate all-transfer college. With 26 degrees and numerous other
non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress
from an associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change careers.
Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online
education. The School’s renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their
own time and schedule. As CUNY SPS moves beyond its 20th year, we dedicate ourselves to engendering an innovative and transformative
student-centered experience.
Reporting to the Chief Student Experience Officer, the Director of Career Success assumes a leadership
role in advancing career success for adult learners across a diverse population of undergraduate, graduate, certificate, and alumni
students. The majority of SPS students are working adults who are seeking to advance, transition, or accelerate their careers, and this role
is specifically designed to meet those needs. The Director of Career Success designs and delivers career advancement programming in
synchronous and asynchronous formats, provides direct career coaching, cultivates employer partnerships and build talent pipelines, develops
a digital ecosystem of self-service career tools, collaborates with Academic Affairs to integrate career competencies by program, and work
across the Student Success unit to advance post-graduation outcomes. Some evening and weekend work is required.
In addition to the
CUNY Title Overview, the Director of Career Success:
- Develops, manages, and continuously improves a portfolio of career
development programs designed to meet the needs of adult learners seeking career advancement, transition, or acceleration. - Designs
and delivers online workshops, career fairs, employer information sessions, and other career-related events in both synchronous and
asynchronous formats to ensure accessibility for working adult students across time zones and schedules. - Designs and produces
outcomes assessment reports; analyzes data and recommends strategies to expand and improve career success services. - Provides
individualized career coaching to adult learners, students, and alumni across all programs, supporting career advancement through
development of career competencies including resume writing, interview preparation, professional networking, salary negotiation, and job
search strategy tailored to mid-career and career-changing professionals. - Identifies, cultivates, and maintains relationships with
employers, industry partners, and community organizations to build talent pipelines and generate internship, job, and experiential learning
opportunities for SPS adult learners, students, and alumni; develops employer engagement strategies that connect hiring partners directly
with SPS’s working adult student population. - Represents the School of Professional Studies at conferences, CUNY meetings, open
houses, employer events, and professional presentations. - Partners with Academic Affairs to identify career competencies relevant to
each program of study and integrate those competencies into career success programming; collaborates with academic programs to develop
sector-specific employer pipelines aligned with student career interests, program outcomes, and industry hiring trends. - Builds and
maintains a digital ecosystem of self-service career tools and resources that allow adult learners to engage with career support on their
own schedule; evaluates and implements career-related technologies, platforms, and assessment tools, and makes recommendations for
acquisition and deployment. - Updates and maintains accurate career-related materials, webpages, and other student-facing resources
to ensure current and accessible information. - Publicizes career success offerings and events to students, alumni, community
members, faculty, and employers using effective and strategic marketing techniques. - Reviews and evaluates the performance of
assigned staff, providing guidance, appropriate training, and coaching where needed; conducts constructive and timely performance
reviews. - Manages the career success operational budget, including tracking expenditures and making recommendations for resource
allocation. - Performs related duties as assigned.
NOTE:
Until further notice, work will be performed in a hybrid
manner with 70% onsite presence.
QUALIFICATIONS
Required
Bachelor’s degree and eight years’ related
experience required in career services, career coaching, workforce development, student affairs, or a closely related field, including
experience providing career coaching or advising to adult learners, working professionals, or diverse student populations, with an
understanding of the needs of non-traditional and career-advancing students.
Preferred
- Master’s degree
in
higher education, counseling, student affairs, or a related field. - Experience working in a professional studies, adult learner,
or
online learning environment. - Experience with outcomes assessment and data-informed program improvement.
- Familiarity with
career
management platforms and employer relationship tools. - Strong interpersonal and communication skills with the ability to
engage
effectively with students, faculty, employers, and community partners. - Commitment to equity, access, and culturally
responsive practice
in career development.
CUNY TITLE OVERVIEW
Directs the career services function for a College
or Unit.
- Establishes
goals, objectives, and plans for providing career services; assesses and reports outcomes to management and
the overall College
community - Directs overall operations of physical and virtual career centers, including staff, facilities, and
technologies - Plans
and implements marketing strategies for identifying and cultivating a diverse group of potential
employers - Plans, promotes, and markets
services and information to students, including information resources, career counseling,
informational programs, and assessment
programs - Hires, trains, and manages full- and part-time staff as well as student
interns - Collaborates with other academic and
administrative units to promote the goals of the career office - Performs related
duties as assigned.
CUNY
TITLE
Higher Education Officer
FLSA
Exempt
COMPENSATION
AND BENEFITS
Salary
commensurate with education and experience, from $113,982 – $122,201.
CUNY’s benefits contribute
significantly to total compensation,
supporting health and wellness, financial well-being, and professional development. We offer a range of
health plans, competitive
retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
Our staff also benefits
from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a
lively, diverse academic
community in one of the greatest cities in the world.
HOW TO APPLY
From our job posting system,
select “Apply Now”, create or log in
to a user account, and provide the requested information. If you are viewing this posting form outside
our system, access the employment
page on our web site and search for this vacancy using Job ID# 32132 or Title.
- Applicants must
attach a resume and cover letter. - Candidates must be legally authorized to work in the United States on a full-time basis.
CLOSING DATE
May 12,
2026
JOB SEARCH CATEGORY
CUNY Job Posting:
Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY
encourages people with disabilities, minorities, veterans and women to
apply. At CUNY, Italian Americans are also included among our
protected groups. Applicants and employees will not be discriminated against
on the basis of any legally protected category, including
sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
