HCOP Navigator-Admin College of Health Prof (8441)

Job Description

Market Range: 07

Hiring Salary: $20.65/Hourly

THIS IS A GRANT-FUNDED POSITION FUNDED UNTIL AUGUST 31, 2028

JOB SUMMARY/ESSENTIAL FUNCTIONS: Under the supervision of the Associate Professor of Physical Therapy, the HCOP Navigator is a mentor and coach, who functions primarily to assist students in linking academic, personal, and professional goals to ensure persistence to graduation. The position serves as a liaison to services and resources on campus and in the community and is vital to developing the key data points needed to ensure program completion.

Responsibilities

1. Provides student success services to students and potential students at the College, including, but not limited to career planning, educational advising, assistance with registration, financial aid application, transfer information, placement information, and other program activities.
2. Build relationships with students to achieve their identified goals and objects.
3. Assist students in planning educational programs compatible with their interests, needs, and abilities.
4. Supports annual recruitment of students.
5. Assists students in identifying factors that contribute to lack of academic progress, helps students examine alternatives, and applies appropriate retention strategies to support students’ efforts.
6. Strategizes with faculty and other college staff as needed to improve support student success.
7. Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs. Assists with orientation and/or program activities.
8. Assists with recruiting, training, matching, and monitoring of mentors and peer tutors.
9. Conducts career advising, to include a discussion of job descriptions, median hourly wages as well as length of training required.
10. Performs other duties as assigned.

Qualifications

MINIMUM REQUIREMENTS:

EDUCATION: Bachelor’s Degree. (Master’s Degree in Education or Counseling preferred.) (TRANSCRIPT REQUIRED)

EXPERIENCE: Two (2) years of experience in academic advising, student success coaching, delivering direct support/services to students in a higher education setting with student body or related experience; OR Master’s Degree in lieu of experience; OR a combination of education and experience to equal six (6) years. Must have a valid Driver’s License.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to manage a caseload system of advising.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Strong organizational skills, including the ability to manage competing tasks and priorities while maintaining complete and accurate records.
• Proficient Microsoft Office and database management skills.
• Ability to build effective working relationships at all levels across the organization.
• Ability to work effectively with the community.

WORK SCHEDULE: This position may occasionally be required to work evenings and weekends. May require occasional overnight travel.

Job Info

• Job Identification 8441
• Job Category Student Services
• Posting Date 06/05/2026, 01:41 PM
• Job Schedule Full time
• Locations 910 Madison Avenue, Memphis, TN, 38163, US

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.

In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University.

Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 910 Madison Avenue, Suite 826, Memphis, Tennessee 38163, telephone at 901-448-2133 or 901-448-7382 (V/TTY available). Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.