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Home Retirement

Phoenix recruits for redundancy-risk roles

August 31, 2023
in Retirement
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Phoenix recruits for redundancy-risk roles



Phoenix Group continues to look for “talented individuals” for roles that could be made redundant within the next few years.

Back in February, the company revealed it is likely to cut hundreds of jobs by 2026 as part of the transformation of its ReAssure business.

The group currently has 70 open jobs advertised on its website. Prior to the bank holiday weekend, the number was slightly higher at around 76.

A “small number” of these roles will be impacted by the company’s plans to move customers to a new technology platform.

A posting for an application developer states some roles will be in “scope for redundancy or redeployment” across the group.

Meanwhile, another listing for a claims assessor details how Phoenix Group will be extending its strategic partnership with IT services provider Tata Consultancy Services (TCS).

It explains some roles will transition over to TCS’s UK subsidiary, Diligenta.

The application developer role will form part of the group’s tool development team within products and proposition.

Listed as a hybrid working role, locations include Windsor House in Telford and Radcliffe House in Hertfordshire.

Salary is expected to be in the range of £30,000-£40,000 plus 8% bonus up to 16%. Private medical cover, an “excellent pension”, 12x salary life assurance, as well as income protection and others are listed among the benefits.

A statement at the end of the job description reads: “This role is in scope of the transformation of our ReAssure business by 2026.

“Over the next three years, we’ll be moving our customers to a new technology platform. This means that over time, some roles will be in scope for redundancy or redeployment across the group. We’d love for you to join us and gain great experience and we’ll do all we can to mitigate compulsory redundancies.

“Given that this project will cover a number of years, we’re still looking for talented individuals to join us and will continue to keep all colleagues informed of any direct impacts as we move through this process.”

The claims assessor role outlines that as well as customers being migrated to a new technology platform, the group will transition some roles to Diligenta.

“This role is in scope of this work which means initially you will be employed by Phoenix Group and over time your role will transition to Diligenta. Your recruiter will explain more about this during the recruitment process,” the description states.

It adds: “We’re still looking for talented individuals to join us and the small number of advertised roles impacted by this will clearly state so on the job advert.”

No specific salary range is supplied, instead the advert describes it as ‘competitive’ and the same benefits are listed as the application developer role.

The location for the role is Telford and the applicant will join the company’s health claims department.

The job claims to offer a “clear career path” with development within the role.

Under the careers section on Phoenix Group’s website the company says it has a “bold ambition to be the best place that any of us have ever worked”.

On the job adverts the ‘who are we part’ states: “We’re the UK’s largest long-term savings and retirement business. We offer our 12 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with around £259bn of assets under administration.”

ReAssure describes itself as a major life and pensions consolidator in the UK market.

Phoenix Group completed its £3.25bn purchase of ReAssure from Swiss Re in July 2020. The deal was first announced in December 2019.

At the time when the potential redundancies were reported, Phoenix also said it would create roles as work consolidated.

In full year results for 2022, published this March, the firm said it had completed the integration of the ReAssure Group functions.

It also reiterated it would transfer three million policies from the Alpha administration platform – inherited as part of the ReAssure deal – to Diligenta. It anticipated the move delivering “a further £180m of net cost synergies”.

Phoenix has had a strategic partnership with Diligenta’s parent company TCS for several years.

A spokesperson for Phoenix Group told Money Marketing: “The roles we are currently advertising will be with ReAssure and they are advertised with the long term in mind. Any roles currently available are being carefully managed to ensure they have longevity and are not at risk of redundancy.”



Editorial Team

Editorial Team

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