Internship Coach, Work-Based Learning (WBL)

Posting Number: 2753

Job Schedule: Part Time

Job Shift:
Day

OCR Code / Classification: 3 – Professional

Min Salary: $22.65

Max
Salary: $25.65

Work Location
Main Campus

Job Description Summary

The
Part-Time Work-Based Learning (WBL) Internship Coach supports all instructional and compliance components of the College’s Work-Based
Learning internship program. The WBL Internship Coach will oversee and mentor WBL students across several technical and transfer programs,
conduct required site visits, support industry connections, and assist with student recruitment into experiential learning
pathways.

This position guides students through the entire WBL process from pre-registration through course completion, ensuring that
each internship experience meets College, NCCCS Section 20, and state standards. The WBL Internship Coach collaborates closely with the
Experiential Learning Director, WBL Coordinator, WBL Specialist, Career Services, faculty, and employer partners to provide a high-quality
student experience aligned with the College’s QEP and Vision 2030 experiential learning goals.

This
is a 20-hour-per-week, weekday, part-time instructional role.

Minimum
Qualifications

Required

Associate’s Degree from a regionally accredited
institution (SACSCOC or equivalent).
At least one year of experience in higher education, workforce development, student support,
advising, or related administrative/educational environments.
Demonstrated ability to manage multiple priorities with strong
organizational skills.
Strong communication, interpersonal, and customer service skills for working with students, employers, and
faculty.
Ability to collect, track, and evaluate data accurately.
Proficiency with Microsoft Office Suite (Outlook, Excel,
Word, PowerPoint).
Skilled in the use of online applications and communication platforms (Teams, email, etc.).

Preferred Qualifications

Preferred:

Bachelor’s Degree from a
regionally accredited institution (SACSCOC or equivalent). Experience working in a community college setting.

Experience with Simplicity Career Hub or another career development/experiential learning platform.
Experience with learning
management systems (Blackboard or equivalent).
Experience coaching students or employees on career skills.
Experience
supporting internship, co-op, or work-based learning programs.

Essential Duties

Essential Duties
and Responsibilities include the following. Other duties may be assigned.
STUDENT RECRUITMENT & PROMOTION

Conduct classroom visits across academic divisions to promote Work-Based Learning and experiential learning opportunities.

Recruit students during class presentations and at college and community events, in partnership with the WBL office.

Collaborate with Career Services and program faculty to promote WBL workshops, resume sessions, and readiness initiatives.

Present WBL program overviews to students, faculty, staff, and industry partners as needed.

PRE-REGISTRATION &
PLACEMENT RESPONSIBILITIES

Meet with students to assess career goals, readiness, and skillsets in preparation for
internship placement.
Maintain communication with industry contacts at WBL sites as needed to monitor student intern progress

Collaborate with employers and students to finalize job descriptions and student learning objectives.
Approve WBL Placement
Forms and Agreements
Show internship opportunities to students and coach them through the application process.
Provide
students with clear instruction regarding registration, expectations, deadlines, and WBL procedures.

INSTRUCTIONAL,
SEMESTER-LONG RESPONSIBILITIES

Serve as an instructor of records for assigned WBL students.
Send syllabus, course
expectations, and orientation reminders to students.
Verify that students complete online orientation by the census deadline.

Enter student orientation completion in Self Service.
Review initial feedback from students in Symplicity.
Conduct and
document required site visits with students and supervisors.
Ensure students log required hours and maintain accurate time logs in
Symplicity.
Communicate regularly with students to provide mentoring, coaching, and workplace guidance.
Remind students
and employers of evaluation requirements and deadlines.
Review final student evaluations, final employer evaluations, and overall
internship feedback.
Finalize attendance and submit grades in coordination with WBL Specialist/Coordinator.
Maintain
continuous engagement through the WBL Instructor Teams channel and email communication.

DATA TRACKING, DOCUMENTATION &
COMPLIANCE

Utilize strong organizational and data-tracking skills to ensure all WBL internship experiences meet College,
state, and NCCCS Section 20 audit requirements.
Maintain accurate electronic and hard-copy records, including site visit notes,
evaluations, time logs, and communications.
Support WBL program audit preparation by providing documentation samples, reports, and
accurate data.
Adhere strictly to required deadlines for documentation, evaluations, site visits, and attendance verification.

Collaborate with the WBL Specialist on reviewing incoming documentation and ensuring information is accurate, complete, and properly
routed.

INDUSTRY & COMMUNITY ENGAGEMENT

Assist in the maintenance of employer relationships to support
WBL placements.
Engage with employers professionally, representing the College at site visits, meetings, and community events.

Support the Coordinator and Director in strengthening experiential learning pathways with industry partners.
Provide valuable
feedback from employers and students that supports program improvement efforts.

PROGRAM SUPPORT & COLLEGE
COLLABORATION

Collaborate with Career Services to promote resume building, interview preparation, and workplace readiness
for WBL students.
Support Experiential Learning events, presentations, schedules, meetings, and special projects as assigned.

Contribute to program assessment, continuous improvement initiatives, and Vision 2030 experiential learning metrics.
Build
collaborative relationships with faculty, advisors, academic divisions, and workforce partners.
Participate in team meetings,
operational reviews, and internal training sessions as required.

LANGUAGE SKILLS

Ability to read,
analyze, and interpret communications and documentation.
Strong written and verbal communication skills with diverse student and
employer populations.
Ability to respond professionally to inquiries from students, faculty, staff, employers, and regulatory or
community partners.

MATHEMATICAL SKILLS

Ability to perform basic mathematical operations.

Ability to compile and interpret statistical information, including percentages and simple calculations for hours and attendance
reporting.

REASONING ABILITY

Ability to define problems, collect data, evaluate facts, and draw valid
conclusions.
Ability to work independently and as part of a team.
Ability to make decisions aligned with WBL guidelines,
deadlines, and program standards.

Physical Demands

Physical Demand:
The physical
demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this
position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The
employee will need to regularly operate and use computers, phones and other electronic equipment.
The employee will frequently
communicate and must be able to exchange accurate information with others.
The employee may need to move around their office and/or
campus to attend meetings/ classes and to access files, machinery or other job-related tools.
The employee may need to lift and/or
move equipment, tools or paperwork up to 25 pounds.
The employee may need to position themselves by reaching, stooping, kneeling or
crouching in order to adjust or collect equipment and/or supplies.
Specific vision abilities required by this position include
close vision, distance vision, and the ability to adjust focus.

Workplace Environment:

The work environment
characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.