Hiring Department: Office of Business, Community,
and Government Engagement
Reports To: Director of Operations and Support
Job Location: On
Site, El Paso, Texas
Posting End Date: Open until filled. This posting may close once a sufficient number of
qualified applications have been received.
Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm
FLSA status: Exempt
Earliest Start Date: As soon as possible.
Salary:
Commensurate with experience.
Required Application Materials:
- Resume
- List of three references
Note: This is a full time, temporary contingent upon availability of funds position with a possibility of
extension and is eligible for full benefits, including medical, dental, and vision.
Position Summary
The Senior Coordinator for
Operations and Support provides operational and technical support for career-related platforms and services, and leads the coordination and
execution of communications, outreach, and event logistics that support employer engagement and career-related programming within the Office
of Business, Community, and Government Engagement. This position reports the Director of Operations and Support.
The Senior
Coordinator supervises student employees and coordinates logistical and operational support for employer engagement and career-related
events, ensuring consistent service delivery, accurate system use, and effective day-to-day operations.
Statement of Duties
and Responsibilities:
Provide operational and technical support for career-related platforms and services, including
Handshake, ensuring accurate posting of opportunities and reliable access for students, employers, and staff.
Lead coordination and
execution of student-facing communications related to employer engagement, career opportunities, events, and programs, ensuring timely,
accurate, and consistent messaging.
Serve as a primary point of contact for students and employers requiring assistance with career
platforms, troubleshooting issues, navigating system features, and accessing resources.
Develop and manage communication schedules
and workflows for career-related programming, including email campaigns, website updates, event promotions, and digital outreach.
Coordinate logistics for employer engagement and career-related events such as employer information sessions, on-campus recruitment
activities, and other programs.
Supervise, train, schedule, and support student employees assigned to operations and platform
support functions and communications and event support functions, ensuring consistent service coverage and quality.
Coordinate
day-to-day operational workflows related to employer engagement and career services, including intake of requests, task assignment, and
follow-up.
Provide logistical and operational support for career-related and employer engagement events, including room
coordination, check-in support, materials preparation, and on-site assistance as needed.
Maintain accurate records and documentation
related to platform usage, employer postings, events, and operational activity.
Complies with all State and University policies.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below
are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.
Minimum Education required:
Bachelor’s degree from an
accredited institution.
Minimum Experience required:
One (1) year of experience providing operational,
technical, or administrative support in a higher education, career services, workforce development, or similar professional environment.
Demonstrated experience supporting systems or platforms (such as career management, CRM, or service platforms), including user
support, troubleshooting, and data or posting management.
Preferred Education/Experience:
Experience working
in a higher education, career services, or workforce development environment, particularly in roles supporting employer engagement or
student-facing services.
Experience supervising or mentoring student employees, including training, scheduling, and performance
feedback.
Strong customer service and communication skills, with demonstrated ability to support students, employers, and staff in a
service-oriented environment.
Ability to manage multiple operational priorities while maintaining attention to detail and adherence
to established procedures.
Why Pick UTEP
The
University of Texas at El
Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery
of public value and positively impact the health, culture, education, and economy of the community we serve.
UTEP is America’s
leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio
Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s,
master’s and doctoral degree programs at the only open-access, top-tier research university in America.
This is an especially
exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution’s core strengths-its location, its
people, its supportive culture, and its community partnerships-the plan lays out a bold vision for the next decade, aimed at maximizing the
University’s regional impact and national stature.
Miner Perks and
Benefits
What UTEP Offers:
- Benefit Package includes: Medical, Prescription,
Life Insurance and Wellness platform - Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long – term
disability plans - Retirement Programs
- Longevity Pay
- Paid Vacation & Sick Leave
- Paid Holidays
- Employee Discounts & Perks
- Employee Education Assistance program
- And much more! Visit our Benefits Summary Page for more information on our additional benefits.
Disclaimer: Eligibility for perks
and benefits may vary based on part-time or full-time employment.
Additional Information
Note: To the extent that
this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and
continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.
The
primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an
exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or
responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or
manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal
history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157
may be required to perform the position’s essential functions.
Physical Demands: The physical demands described
here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of
this job, the employee is regularly required to sit; use hands to feel; and reach with hands and arms. The employee is occasionally required
to stand, walk; and talk or hear. The employee must regularly be able to lift and move up to 50 lbs.
- Ability to communicate
effectively in person, virtually, and in writing.
Work Environment: The work environment characteristics
described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Standard office
environment.
The noise level for this work environment is usually moderate.
In keeping with its access, excellence,
and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects
the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.
The
University of Texas at El Paso is an Equal Opportunity Employer. The University does not discriminate on the basis of race, color, national
origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the
provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective
employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing
of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be
reached by phone at (915) 747-8358, by email at titleix@utep.edu, or
by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C.
For accommodation information for employees and applicants
with disabilities, please contact UTEP’s Equal Opportunity Office at eoaa@utep.edu.
