Employer Outreach and Internships Specialist

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland
(CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is
among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education.
CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the
summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days
in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student
and community needs.

The Employer Outreach and Internships Specialist serves as a liaison between the College of Southern
Maryland and regional employers. The individual in this role must be highly self-sufficient, motivated, focused, and ambitious to
successfully develop significant client relationships. The consistent growth of a core client base to create paid internship and job
opportunities for students is core to the mission of the Center for Career Development and Success. The results from establishing these
relationships will enable the incumbent to become a strategic partner with key regional and industry partners in facilitating the creation
of work-based learning opportunities, for CSM students. The individual in this position is pivotal to advancing the college with its goal of
becoming the region’s first choice provider for student talent in the regional workforce pipeline.

The Specialist supports the Career
Development Specialist and the Center for Career Development and Success team by working directly with employers and students to prepare
them to be job ready and competent employees in their field of study. This includes developing business resources and support, leveraging
technology platforms, and developing relationships with the region’s business community to create a pipeline of paid-internship and job
opportunities for students. The Specialist is responsible for gathering feedback from employers and students, working successfully in a team
environment, and participating in larger partnerships and initiatives across the college. This position works closely with faculty, alumni,
management, external entities, staff, students, and academic and workforce development departments. The Specialist must be flexible with
their schedule, as hours may include off-site locations, evenings, and/or occasionally, but infrequently, weekends.

The Employer
Outreach and Internships Specialist is an outgoing, persuasive communicator who thrives on networking and enjoys creating mutually
beneficial partnerships. This role requires strong interpersonal and communication skills, excellent self-motivation, time management and
project tracking skills, works well in a team environment and can work independently, the ability to think strategically and creatively, and
build a good understanding of the industry or business sector in which the college operates. The position has an office located on the La
Plata Campus and is remote eligible, up to two days a week, the incumbent will participate in off campus activities such as networking and
client meetings in St. Mary’s, Charles, and Calvert counties.

Reports to: Executive Director, (CDS)

The hiring salary for this position will be from the min to mid-point of the salary range
advertised. For best consideration, apply by June
1^st.

Examples of Duties:

70% Relationship
Building and Management

• Identify and engage regional employers to develop internship programs aligned with academic programs
  and workforce credential earning programs.
• Negotiate and formalize internship agreements, ensuring compliance with college policies
  and labor regulations.
• Collaborate with faculty and staff to match students with appropriate opportunities.
• Use the Career
  Services Management software system for employer contacts, internship placements, communication, event management, and to track outcomes and
  satisfaction.
• Represent the college at networking events, industry meetings, and community forums that align with building
  internship and job opportunities for students.
• Provide guidance to employers on best practices for hosting interns and creating
  meaningful experiences.
• Develop, grow, and nurture relationships with key industry partners, businesses, and
  stakeholders
• Produce new business leads weekly and maintain a high lead-to client ratio
• Identify potential partners and
  opportunities for collaboration.
• Increase the number of students and employers participating in paid internships, apprenticeships,
  and work-based learning opportunities, annually.
• Responsible for the execution and management of work-based learning contracts with
  employers, providing paid work opportunities for students.
• Ensures quality work experiences for students by assisting employers in
  the development of opportunities that complement and enhance student’s academic and professional goals.
• While making contracts
  throughout the community, the Industry Engagement Specialist helps recruit a prospective instructor pool for open enrollment and gauges
  business interest in contract training opportunities
• Works collaboratively with the Career Services Specialist to identify and
  develop student competencies that support the needs of industry and facilitate appropriate employment referrals
• Co-counsel, advise,
  and place students in career-related positions.
• Collaborate cross functionally with various departments, teams, and partners to
  align paid internship and job opportunities with student learning outcomes.
• Project management of CSM’s regional hiring and
  networking event activities to include supporting and organizing degree and credential specific hiring and/or information
  events.

20% Reporting and Documentation

• Maintain accurate records of partnership agreements, activities,
  and communications.
• Document best practices and lessons from engagement initiatives
• Effective promotion, utilization and
  management of the college’s career and employment matching platforms
• Monitor quality of placements and conduct site
  visits

5% Communication and Advocacy

• Support promotion of the Center for Career Development & Success
  resources and services
• Represent CSM to the external tri-county business community as a professional first choice provider of talent
  and innovative workforce solutions
• Increase employer utilization of CSM’s career services platforms
• Communicate the
  organization’s value proposition to external partners
• Designs and manages Center initiatives and projects (i.e., student
  celebrations, Annual Student Leadership Networking Summit, etc.)

5% Research and Analysis

• Keep up to date
  on career and workforce trends, industry requested transferable skills, and career readiness resources
• Analyze the performance and
  impact of partnership activities and provide insights and recommendations

Additional Duties:

• Performs other related duties
  as assigned

Qualifications:

Required Education and Experience:

• Bachelor’s degree in business,
  marketing, communications, hospitality, or related field OR 4 years of successful sales and customer management experience
  OR associate’s degree and 2 years of successful sales and customer management experience.
• Strong interpersonal and
  relationship-building skills.
• Strong people engagement skills and an ability to network in person and with
  technology.
• Excellent verbal and written communication abilities.
• Proven ability to negotiate and manage contracts or
  agreements.
• Comfort with public speaking and presenting to groups.
• Ability to work independently and meet goals in a
  fast-paced environment.
• Energetic, outgoing personality with a passion for connecting with people.
• Drivers license and
  reliable transportation
• Strong customer service skills
• Excellent communication and presentation skills
• Professional
  demeanor
• Efficient use of Office 365, TEAMS, and Microsoft Products Word, Excel, and PowerPoint

Preferred Education and
Experience:

• Experience with Symplicity, Handshake, or similar career management system.
• 6 +years of experience in business
  development and/or community outreach in a customer driven environment with a proven track record

Supplemental
Information:

• Proficient in job matching platforms, labor market research tools, and current labor market
  trends
• Skilled in using office productivity software and higher education technology platforms
• Able to document engagements,
  track inquiries, and follow through on next steps using approved systems
• Capable of utilizing data to inform decision-making,
  prioritize tasks, and design effective student support
• Maintains accurate records and ensures confidentiality

• Strong verbal, written, and professional communication skills in both formal and informal settings

• Builds
  positive, collaborative relationships with students, faculty, alumni, staff, employers, and community partners
• Resolves customer
  concerns in a way that exceeds expectations
• Promotes positive student work experiences through employer and student
  follow-up
• Demonstrates a strong work ethic, personal integrity, and commitment to positive outcomes for students and
  employers.
• Maintains professionalism and confidentiality at all times
• Highly organized, with the ability to prioritize
  tasks, manage time effectively, and meet deadlines
• Flexible and adaptable in fast-paced environments
• Works independently
  with minimal supervision and collaboratively as part of a team
• A valid driver’s license and insurability under the college’s vehicle
  liability insurance program are required.

PHYSICAL DEMANDS:
The work is mostly sedentary work which requires exerting up to 10
pounds of force occasionally and/or negligible amount of force frequently or constantly.

WORK ENVIRONMENT:
Work is performed in a
relatively safe, and secure work environment.

General Employment Information

The College of Southern Maryland
is an Equal Opportunity Employer.

Background Checks

The College of Southern Maryland conducts background
checks in order to ensure the safety and well-being of the College’s staff and students. The final candidate for this position will be
subject to the following background checks: Criminal History Check and Sex Offender Registry Check.

Conflict of Interest
policy

No College of Southern Maryland employee shall engage in or have a financial interest, directly or indirectly, in any
activity that conflicts or raises a reasonable question of conflict with his or her duties and responsibilities. CSM Employees shall not at
any time engage in any outside employment or independent consulting that would adversely affect their employment status or performance as
employees at the college, create a conflict of interest, or, with the exception of constitutionally protected activities, would compromise
or embarrass the college, or adversely affect professional standing. Any full-time college employee who also holds a full-time position or
its equivalent in consulting elsewhere (whether permanent or seasonal) will be deemed to have a conflict of interest and will be asked to
resign from one of the full-time positions. Full-time employees must promptly disclose in writing, on a form available from the Human
Resources Office, to the college all other full-time employment or its equivalent in independent consulting.

Employment
Frequently Asked Questions

Click here to find our frequently asked questions:https://www.csmd.edu/employment/frequently-asked-questions/index.html